McFARLANE.COM STORE CUSTOMER SERVICE 

McFarlane.com’s shop link redirects to the official McFarlane Toys Amazon Store.   For customer service, please contact Amazon to learn more about their return and exchange policies.

McFARLANE TOY’S CUSTOMER SERVICE/REQUEST REPLACEMENT PIECES/PARTS

If you are missing pieces or requesting replacement parts for our building sets, please email our Customer Service Department with your missing part numbers, the quantity you need and your mailing address.
WE DO NOT HAVE REPLACEMENT PIECES FOR ANY OF OUR ACTION FIGURES, INCLUDING OUR DC, MLB, NBA AND NHL LINES.

Email: customerservice@mcfarlane.com

FREQUENTLY ASKED QUESTIONS

To view Frequently Asked Questions, click here.