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McFARLANE.COM STORE CUSTOMER SERVICE 

McFarlane.com’s shop link redirects to the official McFarlane Toys Amazon Store.   For customer service, please contact Amazon to learn more about their return and exchange policies.

McFARLANE TOY’S CUSTOMER SERVICE/REQUEST REPLACEMENT PIECES/PARTS

If you are missing pieces or requesting replacement parts, please email our Customer Service Department with your missing piece numbers and replacement part numbers, mailing address and a copy of your receipt.

Email: customerservice@mcfarlane.com

FREQUENTLY ASKED QUESTIONS

To view Frequently Asked Questions, click here.